4. Do you accept OEM/ODM orders? Yes, we accept OEM/ODM orders, free packaging design, and 3D drawing according to your requirements. 5.What is the lead time? Sample needs 1-3 days, mass production needs 1-2 weeks, depending on the quantity. 6.How much is the sample cost? Usually our existing sample for free, but the freight would be undertaken by your side. 7.Can we put our logo on the products and custom label on the packing? Yes, we can do custom branding, labeling, and packaging. 8.How to solve the quality problem after sales?
Kindly take photos/video of the problem for our evaluation, we would send you replacements or give you a refund. Generally, this problem is rare, as every product will be inspected before shipping.
I am very satisfied with the silicone products provided by your company. The products have good quality and reliable performance. The production lead time is also very short, which saves our time and cost. We will continue to cooperate with your company in the future. -- Kenyon Ward
I especially appreciate the short production lead time. It is very convenient for us to order and receive the products in a timely manner. This saves us time and cost, and we do not have to worry about the products not being delivered on time. -- Kiki Klara