Company Profile FAQ 1. Are you a trading company or a manufacturer? We are 14 years manufacturer, specializing in producing all kinds of silicone daily items like kitchen products, baby products, and outdoor products.   2. How many machines does your factory have? We have 16 machines, a plate-leveling machine weight 200 tons, a vaccumizer weight 250 tons, 12 vulcanizing machines weight 300 tons each, a monolithic silica gel machine, and a set of automatic liquid silicone infusions machines.   3. Can we make a mixed order? Yes, you can make mix order under our MOQ.   4. Do you accept OEM/ODM orders? Yes, we accept OEM/ODM orders, free packaging design, and 3D drawing according to your requirements. 5.What is the lead time? Sample needs 1-3 days, mass production needs 1-2 weeks, depending on the quantity.   6.How much is the sample cost? Usually our existing sample for free, but the freight would be undertaken by your side.   7.Can we put our logo on the products and custom label on the packing? Yes, we can do custom branding, labeling, and packaging.   8.How to solve the quality problem after sales?  Kindly take photos/video of the problem for our evaluation, we would send you replacements or give you a refund. Generally, this problem is rare, as every product will be inspected before shipping.